Terms and Conditions
Last Updated May 2018 © GirardVeterinaryClinicLLC
Girard Veterinary Clinic respects and is committed to protecting your privacy.
Girard Veterinary Clinic may collect personally identifiable information you provide when you visit our site. The personal information we collect allows us to deliver requested services and information to you, to contact you, and to manage Girard Veterinary Clinic's relationship with you. By providing us with personal information, you consent to Girard Veterinary Clinic's transfer and storage of that information. The personal information you provide is not disclosed to 3rd parties unless with your consent or required by law. We use SSL technology and privacy controls to safeguard your personal information.
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the personal information as soon as possible.
For your own personal protection we advise that you exercise caution when releasing your personal information on the internet.
Girard Veterinary Clinic does not store, process, and/or transmit credit card data. Girard Veterinary Clinic utilizes the secure services of a third party “payment gateway” to transmit and process your credit card data. Upon completion of the online Payment, payment information shall be requested by the payment gateway. The payment gateway web page shall clearly indicate the amount of your purchase and that you are securely transmitting your payment information. Girard Veterinary Clinic requires online payment transactions be completed via the payment gateway method to allow for “Payment Card Industry” (PCI) compliance.”
Return and Refund Policy
Please note that Girard Veterinary Clinic cannot legally accept returns of prescription products for re-use or re-sale. However, if there was an error in filling your order, we would be happy to assist you in finding an acceptable solution.
Over-the-counter returns and re-ship requests must be made within thirty (30) days from the shipment date of the order.
Return shipping will be the customer's responsibility unless return originates from a Girard Veterinary Clinic error.
All refunds are subject to change based on the quality of the product once your return is received.
All manufacturer guarantees apply for the items we have shipped to you. We can assist you in filing a claim if applicable.
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.